Teleperformance Philippines, a leading global group in digitally integrated business services, has partnered with local governments across Visayas and Mindanao to extend Covid-19 vaccination to its employees as they rolled out their vaccination program. 

In line with the government’s guidelines to prioritize Filipinos under the A4 sector or the essential workers, over 3,500 employees of Teleperformance in its sites across Visayas and Mindanao have now been fully vaccinated through the COVID-19 Vaccination program of their respective local government units.

In Bacolod City, the COVID-19 Vaccination Council chaired by Mayor Evelio Leonardia extended an exclusive vaccination program to employees of the TP and their immediate family members. Meanwhile, Teleperformance in Cebu works together with the local government of the province and the Project Balik Buhay for the inoculation of its employees.

In Davao, Teleperformance also sponsored the venue for the vaccinations organized by the Davao Information and Communications Technology Council in partnership with the local government of Davao. Aside from Teleperformance employees, the inoculation also accommodated workers from other Business Process Outsourcing (BPO) companies in the city.

As an essential industry, Teleperformance provides many services to support their clients, a number of which are in industries that are critical to the continued running of day-to-day lives in the Philippines and across the globe. These include services for healthcare, telecommunications, financial services and e-commerce.

Teleperformance Philippines Chief Operations Officer Joey Marquez reiterated the company’s commitment to keep employees protected from the virus and align with government efforts to fight the pandemic.  “Since COVID-19 struck in March last year, Teleperformance has paid careful attention to protecting its employees, notably with a strong focus on health and hygiene standards in all its locations, millions of masks proactively secured and distributed to its staff, the assertive move to a Work-at-Home delivery model in conjunction with its clients, and enforcement of extra physical distance at its operational sites, over and above local country guidelines,” shared Marquez.

The company has also partnered with the government and the industry for its TPVac program, which aimed to provide vaccines as a free, optional staff benefit for its over 51,000 employees based out of its 22 business sites across the National Capital Region, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro, and Davao. This affirms the company’s commitment to also help governments address the pandemic with agile, large-scope support of vaccination programs deployed at the corporate level.

The company has also helped cities across the country in their fight against Covid-19, through its corporate social responsibility arm Citizen of the World, through donations to various organization who are at the forefront in fighting the deadly coronavirus.  

ABOUT TELEPERFORMANCE

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach. 

The Group's 383,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance reported consolidated revenue of €5,732 million (US$ 6.5 billion, based on €1 = $1.14) and net profit of €324 million.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 45,000 people in the country and operates over 30,000 workstations in 22 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao. 

From 2012 to 2020, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority. 

In 2020, Teleperformance Philippines was again certified as a Great Place to Work® and is the only organization in the country to receive this certification from the Great Place to Work® Institute for three years in a row. This 2021, Teleperformance celebrates its 25th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community. 

For further information, visit the Teleperformance website at teleperformance.ph