Stellar Philippines, one of the country’s fastest-rising & progressive business process outsourcing (BPO) companies, opened its newest facility located in Quezon City. The unveiling of the new facility is attended by John Hollingsworth, (Chief Executive Officer of Stellar) Atty. Mark P. Martinez, (Corporate Secretary of Paxys, Inc) Edmundo Macaso, (Chief Executive Officer of Stellar Philippines) Paulino Servado Jr., (Chief Financial Officer of Paxys) and Pablito Lim (Chief Financial Officer of Stellar Philippines, Inc) It was even made more significant with the presence of its special guest, Undersecretary Cristino Panlilio of the DTI and other government officials.
The formal opening of the new Stellar Philippines facility at the 24th Floor, MDC 100 Building, E. Rodriguez Jr. Avenue, Bagumbayan, Libis, Quezon City, one of the newest and most modern buildings in the area, is part of the Stellar's commitment to expand further its presence in the Philippines and also serves as a strong testament to its successful operations for the past several years.
“Being in a new location has its challenges but we are confident that with Stellar’s management and operational philosophy, we can overcome these challenges and will help us push forward to more fruitful years for the company,” declares Mr. Edmundo Macaso, Chief Executive Officer of Stellar Philippines during the opening.
The decision to open its newest facility in one of the country’s most strategic BPO sites, the Eastwood City CyberPark, was very significant, Mr. Macaso said, since the location boasts of state-of-the-art power and telecommunications facilities, the two most important factors BPO locators look for to ensure seamless operations.
“Our former location in Cubao served us well in terms of awareness among those looking for a career in the BPO industry. Now, with this new location, we are convinced that we would be able to attract even more quality talents who are willing to be part of this burgeoning industry,” adds Mr. Macaso.
Aside from power and telecommunications, the new facility in Libis is also at the center of an area that provides all amenities and necessities of life like food, recreation, nature, fitness, entertainment, and other exciting features to provide the facility an even more conducive work environment.
Stellar Philippines employs more than close to 2,000 agents in its two facilities. For next year, Mr. Macaso said they plan to hire an additional 1,000 agents as part of its expansion.
“We value our people’s work that is why we made sure that with this new facility, the quality of work by our agents, their level of expertise and of course, the overall work culture of fun and excitement, remain intact. We pride ourselves for being the global experts in customer relationship and interaction management and in delivering excellent results, and we intend to keep it that way.”
Stellar is a leading global provider of call center and BPO solutions. It operates outsourcing centers around the world manned by more than 5,000 employees that collectively manage over 300 million customer interactions and 100 million transaction processes annually.